K Pro

How can I report an issue with the tool?

Q: How can I report an issue with the tool?

Report issues via our Help Center, in-app survey, or contact your account manager for feedback and support.

You have two easy options if you wish to report an issue with K Pro:

Submit a request via our Help Center for technical issues or questions.
Share feedback on the tool via survey.

You can do that anytime through our in-app survey (look for the blue 'open survey' button on the right side of your chat interface).

In addition, enterprise-tier K Pro users have a dedicated account manager they can contact. We value your input - it helps us improve the tool for everyone.

K Pro Documentation Go back

Browse all FAQs

Can I use K Pro with my own data / can I upload my own data?

Doesn’t giving an AI this much scientific scope risk displacing whole research teams?

What is the list of public and private datasets available in K Pro?

Can I access the codebase and decision making process of K Pro?

How is K Pro different from other LLMs?

Can anyone see the data I upload to K Pro?

How do I start with K Pro?

Do you own your full end to end tech stack and if not, how do you vet your vendors to ensure they have the same commitment protecting data as Owkin does?

Can I access new datasets through K Pro?

How can you be sure that K Pro will always be used for good? Is there potential for it to be used for nefarious purposes?